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Sales & Client Service

PHILADELPHIA, Pennsylvania | PEIRCE COLLEGE | ID: 151936

Overview

1420 PINE ST PHILADELPHIA, Pennsylvania 19102-4603
get directions
Admissions Office:
215-670-9279
Distance Learning
Sales & Client Service
Employment Skill Gain
Credential Skill Gain
Occupational Certificate/Certification
$11,500.00 - $11,500.00
Training(ETPL)

Description of Training Provider

Program Description

This career track aligns with the skills possessed by many low-wage and at-risk workers, including waitresses, waiters, personal trainers, telemarketer, retail workers, cashiers, hospitality workers and tellers. Peirce College allows you to earn college credits for the skills you already have that map to a new career in customer service and complete the training and credentials you still need to qualify for employment in this field. Graduates will be able to explain key elements of successful customer service, demonstrate the ability to work and communicate effectively with others, identify, and use fundamental skills required for academic and professional success and understand the importance of their role to the success of the organization. Students in the Sales and Client Service/Customer Experience track will earn up to 16 stackable credits, including an undergraduate certificate, which can apply directly to an undergraduate degree program at Peirce College. Finally, Peirce counselors will help you connect with employment opportunities, apply for jobs, prepare for interviews, and leverage the College’s alumni network. In our region, there are 61,980 customer service positions. The annual median salary is $37,378.

Skills & Competencies

This program teaches the fundamentals of sales and client services, including key elements of successful customer experiences and sales services, the ability to work and communicate effectively with others, understanding of the importance of one's role in the success of the organization.  Students take college level courses and will be prepared for the Securities Industry Essential (SIE) exam, the first required step for selling financial services.  Graduates will receive an accredited credential from Peirce College and 16 stackable credits that can be applied towards an associate or undergraduate program at Peirce College. 

Additional Information

Service Costs

9,600.00
9,600.00
9,600.00
9,600.00
1,000.00
900.00

Performance Measures

The training Service/Course had no enrollments during the reporting period.
No performance information is available to review.
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