PA CareerLink® - Service Application Review

Overview

10 S 2ND ST PO Box 1706 READING, Pennsylvania 19603-
get directions

Admissions Office:
610-375-8188

Classroom Training

Computer Applications

Employment Skill Gain
Credential Skill Gain
Occupational Certificate/Certification
Community College Certificate

$3,004.00 - $3,004.00

Training(ETPL)

Description of Training Provider

RACC offers non-credit and credit course offerings and articulation agreements within the college and with other universities.

Program Description

Provides computer and software training including: Microsoft Office 365 - Access, Excel I and II, Outlook, PowerPoint, and Word. Students will also take a customer service course that helps them to learn best practices and methods of effective customer service communication and methods for effective customer service.

Skills & Competencies

Computer Applications: in office 365 Access, Excel I and II, Outlook, PowerPoint, Word. Customer service and keyboarding skills

Additional Information

Program Prerequisites: High School Diploma or Its Equivalent API Reading Test (given on site)
Program Length: 4 Hours
Job Opportunities: 434171 - Receptionists & Information Clerks
434051 - Customer Service Representatives
439061 - Office Clerks, General
436014 - Secretaries & Administrative Assistants
Course Website: www.racc.edu
Service End Date: 07/31/2024
Availability: Full Time, Daytime

Service Costs

Resident Full Time:

2,130.00

Resident Part Time:

Non-Resident Full Time:

2,130.00

Non-Resident Part Time:

Books (est. cost):

344.00

Other (est. cost):

530.00

Lab Fees(est. cost):

0.00

Performance Measures

The training Service/Course had no enrollments during the reporting period.
No performance information is available to review.

Row	Measures	Participants	Percentage
1	(WIA/WIOA) Number of participants were served during the reporting period:
2	(WIA/WIOA) Number of participants scheduled to complete the applicable program:	0
3	(WIA/WIOA) Number of participants who completed the applicable program:	0	Percentage of WIA/WIOA 'Completions': 0%
4	(WIA/WIOA) Number of participants who completed the applicable program and are in unsubsidized employment in the 2nd quarter after exit based on wages:	0	Percentage of Employed WIA/WIOA Completers in 2nd Quarter: 0%
5	(WIA/WIOA) Number of participants who completed the applicable program and are in unsubsidized employment in the 4th quarter after exit wages:	0	Percentage of Employed WIA/WIOA Completers in 4th Quarter: 0%
6	(WIA/WIOA) Median quarterly wage of participants who have completed the applicable program and have 2nd quarter after exit wages:	N/A Insufficient Data
7	(WIA/WIOA) Number of participants who completed this program and attained a recognized Post-Secondary credential:	0	Percentage of WIA/WIOA Completers Who Attained a Credential: 0%
8	(All) Number of individuals were served during the reporting period:
9	(All) Number of individuals participating in the applicable program scheduled to complete the program:	0
10	(All) Number of individuals who completed the program:	0	Percentage of ALL Completers: 0%
11	(All) Number of individuals who completed the applicable program and are in unsubsidized employment in the 2nd quarter after exit wages:	0	Percentage of ALL Employed Completers in 2nd Quarter after exit: 0%
12	(All) Number of individuals who completed the applicable program and are in unsubsidized employment in the 4th quarter after exit wages:	0	Percentage of ALL Employed Completers in 4th Quarter after exit: 0%
13	(All) Median quarterly wage of individuals who have completed the applicable program and have 2nd quarter after exit wages:	N/A Insufficient Data
14	(All) Number of individuals who completed this program and attained a recognized Post-Secondary credential:	0	Percentage of ALL Completers Who Attained a Credential: 0%