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Community Healthcare Worker Certification

YORK, Pennsylvania | Celeebrate Us Workforce Training | ID: 145398

Overview

59 E MARKET ST YORK, Pennsylvania 17401-1205
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Admissions Office:
443-591-2658
Online Training
Classroom Training
Community Healthcare Worker Certification
Employment Skill Gain
Employment
Credential Skill Gain
Industry Recognized Certificate/Certification
Occupational Certificate/Certification
$2,170.00 - $5,670.00
Training(ETPL)

Description of Training Provider

The community healthcare worker training and certification prepares participants on the delivery of empathetic and compassionate care to medically vulnerable members of the community. This training prepares individuals on providing community linkage, effe

Program Description

This healthcare hospitality training enhances the patient and visitor experience in hospitals, surgery centers, LTC facilities and assisted living facilities. Program participants are trained to confer with patients/families, assessing patient needs, and taking the steps necessary to resolve any concerns or problems in an effective and timely manner. Program participants are trained to participate daily rounds on patients to ensure patient satisfaction with all aspect of the hospital services. Assists with identifying areas for improvement based on daily interactions with patients and observations. Program participants are trained to serve as a liaison between patients and the hospital through whom patients may voice their problems and concerns. Program participants are trained to effectively communicate with patients and their families about any customer service issues and attempt resolution of the issues within a twenty-four (24) to seventy-two (72) hour timeframe (when feasible). Program participants are trained to demonstrate sensitivity and understanding in respect to cultural diversity, and effectively interacting with a multicultural patient and guest population. Participants are trained to promote , establish and maintain meaningful relationships with hospital personnel to enhance delivery of health care. Students are trained on current Joint Commission, OSHA and DOH

Skills & Competencies

Effective communication skills, effective reading and writing ability. Effective speaking, articulation and annunciation skills. Effective diversity and culturally sensitive. Inclusive, effectively trained in diversity.

Additional Information

Service Costs

4,500.00
2,500.00
5,500.00
2,000.00
75.00
95.00

Performance Measures

The training Service/Course had no enrollments during the reporting period.
No performance information is available to review.
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