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IT Support Specialist
LEWISBURG, Pennsylvania | McCann School of Business and Technology | ID: 142217
Overview
7495 WESTBRANCH HWY LEWISBURG, Pennsylvania 17837-6812
get directions
Admissions Office:
570-556-4200
Classroom Training
Associate in Specialized Technology
Employment Skill Gain
Employment
Associate’s Degree
$33,160.00 - $33,160.00
Training(ETPL)
Description of Training Provider
As of January 18, 2018 McCann School of Business & Technology Lewisburg is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC), as a branch campus of Platt College – Tulsa, 3801 S Sheridan, Tulsa, OK 74145, 918-663-9000. ACCS
Program Description
The goal of the IT Support Specialist program is to prepare students to function effectively as an integral member of an IT support team. Students receive an introduction to the daily maintenance, support, and performance of computer systems; effective communication skills with vendors or technicians; record-keeping of help desk ticketing tasks; the development of training materials, procedures, and training techniques in the proper use of hardware or software; the installation and performing minor repairs to hardware, software, or peripheral equipment. Graduates may seek careers as an information technology specialist, computer technician, help desk analyst, and network technician.
Skills & Competencies
INT1106 Technical Writing/Project Planning INT1108 Practical Computer Applications INT1109 Application and Database Concepts INT1110 PC Hardware and Software INT1111 PC Operating Systems INT1112 Certification Preparation INT1116 Networking Concepts I INT1117 Networking Concepts II INT1120 Customer Service and Help Desk Concepts INT1130 Desktop Configuration INT1131 Desktop Support INT1151 Certification Review INT2110 Server Administration I INT2220 Server Administration II INT2240 Security Concepts INT2250 Externship I/Capstone INT2255 Externship II/Seminar COM1101 Interpersonal Communications ENG1101 English Composition I MTH1101 College Mathematics PSY1103 Introduction to Psychology SCI1101 Environmental Science SOC1103 Introduction to Sociology
Additional Information
Program Prerequisites:
High School Diploma or Its Equivalent
Program Length:
92 hours/70 weeks
Job Opportunities:
151151 - COMPUTER USER SUPPORT SPECIALISTS
Course Website:
https://www.mccann.edu/
Service End Date:
07/31/2020
Availability:
Full Time, Daytime, Online
Service Costs
Resident Full Time:
26,680.00
Resident Part Time:
Non-Resident Full Time:
26,680.00
Non-Resident Part Time:
Books (est. cost):
0.00
Other (est. cost):
40.00
Lab Fees(est. cost):
6,440.00
Performance Measures
The training Service/Course had no enrollments during the reporting period.
No performance information is available to review.
Performance Measures
Performance Measures: Pressing Escape key will close the window.
Reporting Period:
01/01/2017
to
12/31/2017
Row
Measures
Participants
Percentage
1
(
WIA
/
WIOA
)
Number of participants were served during the reporting period:
2
(
WIA
/
WIOA
)
Number of participants scheduled to complete the applicable program:
0
3
(
WIA
/
WIOA
)
Number of participants who completed the applicable program:
0
Percentage of
WIA
/
WIOA
'Completions':
0%
4
(
WIA
/
WIOA
)
Number of participants who completed the applicable program and are in unsubsidized employment in the 2nd quarter after exit based on wages:
0
Percentage of Employed
WIA
/
WIOA
Completers in 2nd Quarter:
0%
5
(
WIA
/
WIOA
)
Number of participants who completed the applicable program and are in unsubsidized employment in the 4th quarter after exit wages:
0
Percentage of Employed
WIA
/
WIOA
Completers in 4th Quarter:
0%
6
(
WIA
/
WIOA
)
Median quarterly wage of participants who have completed the applicable program and have 2nd quarter after exit wages:
N/A Insufficient Data
7
(
WIA
/
WIOA
)
Number of participants who completed this program and attained a recognized Post-Secondary credential:
0
Percentage of
WIA
/
WIOA
Completers Who Attained a Credential:
0%
8
(All)
Number of individuals were served during the reporting period:
9
(All)
Number of individuals participating in the applicable program scheduled to complete the program:
0
10
(All)
Number of individuals who completed the program:
0
Percentage of ALL Completers:
0%
11
(All)
Number of individuals who completed the applicable program and are in unsubsidized employment in the 2nd quarter after exit wages:
0
Percentage of ALL Employed Completers in 2nd Quarter after exit:
0%
12
(All)
Number of individuals who completed the applicable program and are in unsubsidized employment in the 4th quarter after exit wages:
0
Percentage of ALL Employed Completers in 4th Quarter after exit:
0%
13
(All)
Median quarterly wage of individuals who have completed the applicable program and have 2nd quarter after exit wages:
N/A Insufficient Data
14
(All)
Number of individuals who completed this program and attained a recognized Post-Secondary credential:
0
Percentage of ALL Completers Who Attained a Credential:
0%