/

Senior Business Analyst - SENIO016992

DESCRIPTION/RESPONSIBILITIES:
We are currently looking for a Business Analyst on our Professional Services team. The Business Analyst is the individual who will have primary responsibility to analyze, validate, manage, specify, and verify the exact needs of the project stakeholders, customers and end users. The BA will serve as a conduit between the customer community and the software development team through which the project requirements will flow. The Business Analyst will create Business Requirement Documents, provide cost specifications, and produce outline designs of IT requirements, to ensure the system will perform as expected by the end user.

Principal Duties and Responsibilities
* Understanding business process management and business requirements of the customers and translating them to specific software requirements for enhancements to existing applications.
* Elicit requirements using interviews, data analysis, business process modeling, use cases, scenarios and business workflow analysis.
* Document & manage requirement changes & their causes through project/product life cycle.
* Verify, validate and attain approval on gathered requirements.
* Assist the Quality Services team for system, integration, functional and user acceptance testing of developed applications.
* Manage projects to deadlines and schedules, manage resources in accordance with project, maintain project schedule and work with customer Project Management from project kick-off through implementation to production.
* Provides implementation services, including application documentation and training, formulation of training/implementation plans, deployment within the business, and handover to Support Services.
* Provides initial post implementation support of newly rolled out applications and works with users to help them troubleshoot and resolve problems on their own.
* Manage multiple initiatives simultaneously.
* Become a subject matter expert on data, system, processes, and business methodologies.
* Perform a variety of complex tasks including creation of business rules and system functionality using an XPath like language.

Required Experience
* BS in Business or Computer Science or related field.
* Agile methodology experience
* Experience supporting external clients
* Excellent customer service experience 
* Experience at working both independently and in a team-oriented, collaborative environment is essential.

Desired/Optional Experience
* Familiarity with ACORD life insurance standards a plus.
* Familiarity with XML a plus.
* Familiarity with DTCC/IPS operations a plus.
* Demonstrated aptitude towards analytical and problem solving skills with the ability to assess relevant facts, identify alternative approaches and supply recommended solutions.
* Life and Annuity insurance background helpful but not required.
* Life insurance company operations experience a plus
* Familiar with life insurance and annuity products.

We offer a competitive compensation and benefits package, opportunities for career growth, an employee stock purchase plan, 401(k), generous time off and flexible work/life balance, company-matched retirement packages, an employee wellness program, and an awards and recognition program – all in a creative, fast-growing, and innovative company.

iPipeline is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

#LI-Remote #LI-AS1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)