Reference #: 1077196
Cleveland Brothers, the largest Cat dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an experienced Business Analyst.
We are seeking an ambitious Business Analyst with a strong analytical ability, a collaborative mindset, and an eagerness to drive innovation and efficiency in the heavy equipment industry. If you're passionate about leveraging your analytical skills to drive meaningful change, we invite you to join our team.
Position Summary:
As a Business Analyst, you'll play a pivotal role in bridging the gap between our dealership divisions and technology team, ensuring that software and systems align seamlessly with business requirements. At Cleveland Brothers, collaboration is ingrained in our culture, offering you the opportunity to work alongside talented professionals from diverse backgrounds. Your work will directly impact our operations, driving efficiency and effectiveness across the organization. With a commitment to professional development and access to cutting-edge tools, joining Cleveland Brothers means being part of a legacy built on quality and innovation.
Primary Responsibilities:
Work closely with department managers to understand their needs, objectives, and challenges
Elicit, document, and analyze business requirements, processes, and workflows.
Translate business requirements into clear and concise functional specifications for technical teams.
Collaborate with technology teams to design solutions that meet business needs.
Propose innovative and practical solutions to address business challenges.
Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.
Serve as a liaison between the customer facing business groups and the technology teams.
Communicate complex technical concepts to non-technical stakeholders.
Present findings, recommendations, and project updates to various audiences.
Create detailed documentation including business requirements, process flows, use cases, and user stories.
Maintain accurate and up-to-date project documentation throughout the project lifecycle.
Collaborate with project managers to define project scope, objectives, and deliverables.
Assist in project planning, estimation, and resource allocation.
Monitor project progress and identify potential risks or deviations from the plan.
Participate in system testing, user acceptance testing, and validation of implemented solutions.
Ensure that delivered solutions meet the specified requirements and are of high quality.
Identify areas for process optimization and efficiency enhancement.
Recommend process improvements and assist in their implementation.

Qualifications and requirements:
Bachelor's degree in Business Administration, Information Technology, Data Science or a related field (Master's degree is a plus).
Proven experience as a Business Analyst or in a related role.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent communication and interpersonal abilities.
Proficiency in requirement gathering techniques, process modeling, and documentation.
Familiarity with project management methodologies and software development lifecycle.
Ability to collaborate effectively with cross-functional teams.
Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, Power BI.
Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.

Why Join the Cleveland Brothers Team:
Phenomenal Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
Stability - Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.
Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.