LEHIGH VALLEY HOSPITAL * RN Triage/Hlthcare Navigation
2100 Mack Blvd, Allentown, PA

Professional Clinical
Variable Hours are Available: PT and per diem, Day Shift, Weekends Only

Posted 02/19/2020
Req # 15487

Union: N/A

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 22 consecutive years. We're a Magnet(tm) Hospital, having been honored four times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group for spring 2018, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Summary: Remote Role for part time, every other weekend coverage.

Responsible for providing triage (sorting/prioritizing patients) telephone service to ensure prompt identification of patients with high-risk conditions. Utilizes critical thinking, nursing judgment and standard triage guidelines to assure patient care needs are met. Functions independently to evaluate complex patient scheduling needs to assure patient is transitioned to appropriate level of care.

Minimum Requirements: Graduate of a Pennsylvania accredited school of nursing as a Registered Nurse (RN).

Remote part time, every other weekend coverage.

Must be able to onboard and travel to Allentown as required for pre-employment requirements, trainings and meetings.

Minumum of 5 years experience in clinical acute care nursing. Previous hospital experience required.

Excellent verbal communications skills and concerned empathy for individuals seeking health care related information and assistance. Ability to work with computer input screens and proficient keyboarding skills. Ability to work as part of a team. Uses good diction and acceptable grammar. Is assertive and has a postitive attitude. Has the ability to learn a menu of services and develop cross selling skills. Flexibility to perform a variety of related and unrelated tasks throughout the day and work in a fast paced environment. Must exercise judgement in dealing with sensitive, confidential information.

Preferred Qualifications: Bachelors of Science (BSN) degree in Nursing preferred (MSN)

Experience in an emergency department (ED) setting. Knowledge of telephone-based clinical assessment techniques and medical practice telephone triage protocols. Knowledge of appropriate home health information for patients to follow until visit with physician, if they do not need an immediate ED intervention.

Licensure and Certifications: Registered Nurse in PA


MSN preferred

Influenza vaccination is required at most LVHN facilities for all colleagues with patient contact unless medically contraindicated or due to a bona fide religious belief or practice, and is strongly encouraged for all colleagues.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.