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Reference #: DISTR006027
Description

Job Summary
As a key member of the Distribution Systems team, the Distribution Systems Analyst II plays a critical role in the administration, support, and training of the proprietary GOLD scheduling system and other distribution-specific applications.  The primary focus is to lead the effective operation of systems at the National Scheduling Center and Distribution Field locations and optimize system performance to achieve desired cost savings.  The Distribution Systems Analyst will continuously develop and refine user training and system use, as well as conduct routine performance analysis. They also serve as a liaison between users and the GOLD Development Team to identify to report software bugs, request changes, and suggest system enhancements.
The ideal candidate will be an expert user for multiple core systems (GOLD/Midas, Tel-Tank, DataViewer, Samsara, Driver Payroll, Descartes, etc.) and have the ability to quickly become an expert user of any additional systems as needed.
Why Messer?
Messer is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.
The true strength of Messer is our people-at every level and in every role.
Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.
Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities
Support and Training
Provide support for the GOLD suite of applications (GOLD, Midas, GIS, Driver Portal)
Troubleshoot field-related system issues such as trip confirmation, resource modeling, shipping documents, etc.
Continuously improve team skills through training and analysis on specific issues
Use GOLD KPI's and other performance metrics to drive continuous improvement
Conduct regular data checks and maintenance to ensure systems efficiency
Champion the use of GOLD and Midas workflows
Provide troubleshooting support for Driver Payroll and Auto Trip Confirmation
Support customer use of NSC Online
Administer, support, test and train drivers on Samsara and Descartes
Be an expert in MS-Excel
Have a solid understanding of GOLD database to provide ad-hoc reporting from GOLD
Analyze tank upgrade analysis using EMERALD and complete analyses for other related cost-saving initiatives
Additional Accountabilities
Foster a positive team environment within the Distribution Systems Team
Meet team KPIs
Submit change requests for system enhancements or bugs to the development team
Complete testing for new systems and improvements
Confidentially manage Driver Payroll data
Provide feedback to Distribution Planning Managers on Distribution Planner performance and training needs
Crosstrain in the other Distribution Systems, such as Genesys Cloud or TFDCS
Qualifications
A bachelor's degree, in business, logistics, supply chain management, information systems, computer science or related field (strongly preferred)
Programing experience in languages such as VBA, Java, R or Python (a plus)
SQL experience preferred but not required
2+ years of experience in a logistics-related field
Expert User of MS-Excel and other MS Office tools
Ability to work and communicate with different departments and levels of the organization
Strong Customer Service skills
Strong written and oral communication skill
Effective in delivering training to diverse groups
Prior transportation experience (preferred but not required)
Availability to work occasional weekends or evenings to support system needs
About Messer

Messer's safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another.
We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization - the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.
If you need assistance with the application or would like to request accommodation, call (877) 243-1030.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Messer North America is an Equal Opportunity Employer (EOE). Company provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status or any legally recognized status entitled to protection under applicable federal, state, or local laws.