Senior Business Systems Analyst - 240023


Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals.  If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.

The Senior Business Systems Analyst is responsible for project management, system development related projects, and activities for Product Services. Product Engineer and/or Author.
* Performs system, document, and rules analysis on new system functionality, change requests, and/or defects.
* Designs, develops, and maintains business rules, model documents and content templates that are the basis for producing fulfillment materials – Benefit Highlights, SBCs, Member Benefit Booklets, and Employer Group Contracts for PA and AHNJ commercial business, Medicare Advantage and Medigap products.
* Creates test scripts and test cases.
* Performs Software testing, defect identification, and resolution.
* Drafts systems documents (e.g., Specification, Release Notice, processing steps, etc.). Works with Product Management, Sales Enablement, Vendor, and Training, as necessary.
* Researches, reports, and resolves systems issues with production area.
* Conducts training on system changes and enhancements.
* Designs testing plans and performs extensive testing to ensure accurate implementation.
* Performs language content review and design, formatting and brand compliance for the numerous model documents maintained in the document management system.
* Other duties as assigned

* Bachelor’s degree or equivalent work experience required. Degree in Computer Science, Business, or a Healthcare related field and an advance degree is highly preferred.
* Minimum of 5 years work related experience.
* Experience in cross functional development projects and leading a diverse team to achieve results is required.
* Advanced analytical and problem-solving skills required.
* Experienced in SDLC (system development life cycle), System and Acceptance testing, and the creation of system documentation.
* Demonstrated experience in project management or document production environment.
* Strong written and verbal communication skills required.
* Demonstrated experience working directly or indirectly with internal operations, benefits, and products.
* Demonstrated experience with sales, marketing, product development, actuarial, financial and information systems business.
* Demonstrated experience in utilizing skills in planning, organizing, leading, and coordinating multiple projects with little or no direction. 
* Strong technical knowledge of Microsoft Office products (including Word, Excel, and Project).  Advanced Access and data mining experience is desired.

Equal Employment Opportunity

Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.