Learn more about us and our exciting opportunities at Emergent Business Group.
We are located in Horsham, PA close to public transportation.
On-the-job training provided by Emergent Business Group. For the essential skills need in today’s competitive work environment in the Debt Collection and Call Center Industry.
Use your Bilingual (Spanish) skills in the work setting!
Our next on-the-job training hire class begins May 1st and we are interviewing now. Apply today for immediate consideration.
If you want to be a part of a growing collections organization, which can offer you and opportunity to grow and advance, then Emergent Business Group is a place for you. We are recruiting intelligent, dedicated, outgoing professionals who are interested in a rewarding career in the Debt Collection and Call Center Industry. At this time, we are especially in search of experienced collectors but will consider those willing to learn through our on-the-job training program a dynamic interactive training designed to give you the skills you need in this competitive work environment. Calls are made both manually and through use of our auto dialer. The ideal candidate will understand and apply the laws and regulations governing the debt collection industry.
What we offer
- Competitive Wages
- Paid training
- Monthly bonus incentives
- Flexible work schedules
Normal work schedule:
- Mon – Fri 8am to 5pm
- One late night 10am to 7pm
- 1 Saturday per month
Qualifications:
- Minimum of High School Diploma or GED
- Recent call center, collections, or customer service experience but not needed
- Ability to work in team call center environment
- Must be Bilingual (Spanish)
On-The-Job Training at Emergent Business Group teaches you as needed for success to fill job requirements of:
- Call customers to offer them various repayment options with the goal of getting their defaulted account/s back on track
- Locate and notify customers of delinquent accounts
- Record and update account activity including borrowers’ financial status, demographics, and collection efforts associated with resolving their accounts.
- Perform various administrative functions for assigned accounts including the recording of address and phone number changes
- Maintain a high level of compliance and customer service to ensure clarity and understanding
Emergent Business Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.