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Reference #: req441
ITS Systems Analyst

At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM's strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.
Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a "whole person" approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM  South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.
We are currently seeking to fill our ITS Systems Analyst position at the Philadelphia campus with a highly qualified and passionate individual.

Job Title: ITS Systems Analyst
Department: Information Technology Services
Location: Philadelphia
Status: Exempt, Full-time
Position Summary:
Join the dynamic team at Philadelphia College of Osteopathic Medicine (PCOM) as an ITS Systems Analyst. We are seeking a highly skilled and motivated individual to contribute to the design, development, maintenance, and support of critical business processes within our Information Technology Services (ITS) department. In this role, you will collaborate closely with the Data Warehouse team and Governance Council to ensure the integrity and accessibility of PCOM's data management systems. Additionally, you will provide exceptional Level II support for the Service Desk, demonstrating your commitment to excellence in customer service.
Key Responsibilities:
Smartsheet Application Management: Design, develop, maintain, and support Smartsheet applications to meet operational requirements.
Data Governance Support: Lead maintenance and support of the "Data Cookbook" tool to enhance data quality and accessibility.
Business Intelligence Development: Create innovative dashboards using Tableau and/or Power BI to translate complex data into actionable insights.
Data Set Creation: Design and develop robust data sets for use with Tableau, ensuring accuracy and relevance for end-users.
Data Warehouse Collaboration: Actively participate in the Data Warehouse team, contributing to ongoing development efforts.
Service Desk Support: Provide Level II support for all technologies mentioned, resolving complex issues promptly and efficiently.
Minimum Qualifications:
Bachelor's Degree in Information Systems, Computer Science, or related field OR 5+ years of experience in relational databases, business intelligence, and reporting.
Working Conditions / Physical Requirements: This position may involve medium work, including occasional lifting of up to 50 pounds and frequent travel between buildings on campus.

The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement
PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.

PCOM provides equal education and employment opportunities to all employees and applicants for employment and students without regard to age, race, color, gender, gender identity and expression, national origin, ancestry, sexual orientation, religion, creed, disability, genetic information or marital status in accordance with applicable federal, state and local laws. PCOM complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.