MEDICAL ASSISTANT
Selinsgrove, PA (1597 N.Susquehanna Trail) 
Part-Time 
Healthcare - RT/MA 

General Position Summary:
The Medical Assistant is responsible for ensuring the well-being of patients and for providing a positive, supportive environment for patients and other staff while working in conjunction with physicians, advanced practitioners, front office and clinical staff. The successful Medical Assistant will have strong communication skills and a dedication to customer service and patient care.

MedExpress Core Responsibilities:

• Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly.
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs.
• Through genuine and positive communication, makes each customer feel informed, understood, and special.
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
• Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion.
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.

Major Responsibilities:

Patient Care (75%):

• Complete provider orders per clinical functions by position. (State applicable)
• Perform Clinical Intake with patients to include taking and recording vital signs and patient history.
• Assist patients as needed with walking, transfer, specimen collection, exam preparation, etc.
• Complete occupational health testing including such services as urine drug screens, breath alcohol testing, hair testing and physicals.
• Apply the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
• Ensure the well-being of patients and for providing a positive, supportive environment for patients and other staff.
• Complete patient referrals daily.
• Assist the provider with calling patients and informing them of normal lab and imaging results reviewed by the provider.
• Proper, concise and complete EMR documentation and paper based documentation for all assessments and procedures.
• Comply with and follow policies and procedures as outlined by MedExpress.
• Maintains HIPAA at all times.
• Other duties as assigned such as new models of care and new types of procedures, etc.

Learning and Ongoing Education (15%):

• Obtain and maintain certification to perform DOT, UDS, BAT, hair testing, and other occupational health services as assigned.
• Maintain clinical skills and competency for all procedures, following policy and procedure guidelines.
• Maintain technical skills and apply new knowledge to position according to MedExpress policy.
• Maintain knowledge of Medical Terminology and standards of care.
• Maintain knowledge of common safety hazards and precautions to establish a safe work environment.
• Read and keep up-to-date on all ME Communications.
• Complete all assigned training.

Center Readiness and Maintenance (10%):

• Assist in maintaining all quality control, clinic inspection, and machine maintenance on a daily basis and report any and all discrepancies appropriately.
• Manage inventory of supplies; restock exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA and Department of Health).
• Maintain and comply with all MedExpress, Optum and Urgent Care Accreditation site assessment requirements.
• Maintain clinical supplies and equipment and ensure proper storage of biohazards.
• Prepare patient rooms, set up instruments and equipment according to protocol.
• Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• Clean according to scheduled maintenance program and keeping appropriate records.

Working Relationships: 

• Center Manager and all Center Team members, including providers and non-providers.
• Clinical & Business Operations Leaders.
• Administrative Offices support teams, including clinical and business operations leaders and training staff.

Position Requirements/Knowledge, Skills, Abilities and Other Qualifications:

• High School Diploma or equivalent required.
• Completion of medical assistant training program and relevant clinical experience is strongly preferred.
• If a program has not been completed, a minimum of 3 years of direct patient care experience performing medical assistant clinical duties in an urgent care, physician practice, or emergency room setting is required.
• Direct experience with the following tasks:
  • Clinical intake, patient data collection (e.g. chief complaint, allergies, medical history including current medications, social history, vital signs, etc.).
  • Laboratory specimen collection (blood-draw/venipuncture, urine collection, point of care testing, etc.).
  • Performing EKG testing.
  • Application of orthopedic devices, such as preformed splints.
  • Performing basic wound care.

Employer's Job# 2286909

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