Reference #: 229033
SHIFT:Day (United States of America)
Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP)-named America's 2022 Best Large Employer by Forbes-offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.
At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.
CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.
We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.
A Brief Overview
The Research Navigator, Frontier Programs will support the Frontier Programs Research Acceleration workstream. This individual will act as a concierge resource for investigators engaged in innovative research to guide and facilitate interactions with the full range of preclinical and clinical research resources at the Research Institute. The Navigator will have two primary areas of focus: 1) serving as an advocate for PIs and research staff to facilitate their interactions with research administrative resources while conducting research (primarily responsive); and 2) coordinating process improvements that are identified in the course of interacting with investigators (primarily proactive). This person is expected to be knowledgeable on the services and key contacts for all research administration departments that support preclinical and clinical research. Knowledge of key faculty, departmental and hospital organizational structure, and key contacts are also expected. In-depth experience in IRB submissions and study start-up processes is also required for this position.
This job will also serve as a liaison and spokesperson for the Research Institute to both internal and external scientific communities by participating in a variety of workshops, educational sessions, community-based activities, etc. This person is expected to be fully knowledgeable on the services and key contacts for all research administration departments that support clinical research and for helping investigators transition from translational research into early phase clinical studies. Knowledge of key faculty, departmental and hospital organizational structure, and key contacts are also expected.
What you will do
1. Acts as a primary resource in guiding an investigator or their team through the clinical research process, throughout the life cycle of the study. Acts as an advocate for researchers and their experiences at the Research Institute. Responds to requests to answer questions and/or solve problems or administrative challenges, while respecting identified roles and responsibilities for research staff and administrative staff. Must be able to communicate effectively.
2. Identifies, develops, and maintains relationships with key contacts from Research Administration Offices in order to help facilitate processes and investigators' interactions within the Research Institute. Knows who to contact and where to seek answers when investigators have questions about preparing grant proposals, financial management, safety, IRB, FDA, study implementation, data acquisition and analysis, tech transfer, etc. Additionally, assists faculty with a broad range of administrative topics (i.e. Human Resources, EPIC process flows, and Information Systems-related cases). Follows up with the appropriate CHOP staff to ensure the needs of the investigator are met. Additional follow ups with the investigator to ensure satisfactory response to queries.
3. Participates in on-boarding activities for new faculty hires, and also trainees and existing faculty interested in pursuing investigator-initiated research through a variety of orientation and on-going educational activities. Develops and delivers relevant presentations for such activities.
4. Maintains knowledge of local, state, and federal operational and regulatory procedures that might accelerate a protocol's implementation and subject accrual. Helps research administration disseminate new/updated information to research community. Additionally, acts as a critical information resource to investigators. Support project management of new initiatives to streamline business processes, eliminate non-value-added costs, reduce complexity, and champion productivity improvement. Partner with Research Institute leaders and researchers to optimize operational performance and results. This role will develop excellent collaborative and supportive working relationships with physicians, administrators, and staff.
5. Proactively identifies areas in need of process improvement on a global Research Institute scale. Works with relevant research administration staff to develop and implement new research program processes in order to address common queries and/or increase efficiency.
6. Provides strategic planning expertise including: Conducts exploratory analysis (i.e. contextual inquiry, interviews, and data analysis) in order to facilitate dialogue and help develop and prioritize strategic improvement goals. Manages the intake mechanism for new projects and strategic improvement opportunities that align with enterprise strategy; integrate priority initiatives within the strategic and annual enterprise plan.
7. Performs other relatable duties as assigned.
Education Qualifications
Bachelor's Degree Required
Master's Degree Preferred
Experience Qualifications
At least three (3) years of clinical and/or research experience Required and
At least five (5) years of clinical and/or research experience in an academic research environment Preferred and
Previous experience in a hospital based environment Preferred
Skills and Abilities
Intermediate proficiency with office software (Microsoft Office) including word processing, and spreadsheet software (Word, Excel)
Basic knowledge of database programs and data management concepts
Excellent verbal and written communications skills
Excellent customer service skills
Strong interpersonal skills
Strong time management skills
Strong organizational skills
Ability to maintain confidentiality and professionalism
Ability to work independently with minimal supervision
Ability to gather, analyze and make recommendations/decisions based on data
Ability to convey complex or technical information in an easy to understand manner
Ability to collaborate with stakeholders at all levels
Ability to be flexible and adaptable to change
To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, professionals working onsite-at any CHOP location, for any portion of time-must be vaccinated for COVID-19.
CHOP also requires employees who work in patient care buildings to receive an annual influenza vaccine. Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.
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Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.
