Reference #: 1060863301
At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
In this role, forecast insights are provided through interpreting demand data in the context of customers, competitors, and market, enhancing pricing opportunities and strategies. Comprehensive price analysis and collaboration with internal stakeholders to develop pricing actions to achieve superior pricing results. Management of the SAP APO Forecasting module for Services and Solutions to reflect an accurate short and long-term forecast strategy.
Essential duties and responsibilities
Collect and analyze historical and current sales data and market trends to create an accurate forecast.
Develop strategic options and communicate to address potential risks identified in the sales forecast
Work collaboratively with sales, marketing, R&D and development teams to gather information on future programs and plans that affect demand
Analyze customer behavior based on historical transactions and develop insights into customer segmentation and West options
Work with strategic pricing team to extract competitive information for pricing
Responsible for building reports and dashboards to communicate the forecast trends to management and other stakeholders
Improve relevant price and product data quality by supervising and providing the auditing guidance for the price data and administrative team
Support global sales with specialist pricing inquiries
Support development of convincing value proposition in collaboration with market unit and product management
Support development of and training for pricing and simulation tools e.g., value estimator / value capture simulation / exclusivity models
Utilize the forecast reports to aid in decision making processes related to pricing, sales and operational planning
Measure forecast accuracy and communicate the KPI to key stakeholders

Management of the price conditions in SAP for the CPQ Global quotation tool.
Provide CPQ training and front-line support to Sales.
Manage forecasting activities related to the development and tooling agreements and lab services.
Support the continuous improvement of the API annual activity.

Creation and change of customer pricing in SAP PS4 based on increases negotiated by sales.
Creation and change of contracted customer pricing in SAP PS4 liaising with the Contracts Team.
Support Global Sales with argumentation and pricing history for price increases
Maintenance of the API SharePoint Customer Price Update log.
Manage with creation and change activities the pricing conditions in SAP PS4 in line with all audit requirements and policies.
Support Quarterly Price Variance reporting in line with Sarbanes Oxley requirements for compliance.
Make recommendations based on comparisons between forecasted and actual data value
Support Pricing Strategy improvement projects by providing analyses and identifying opportunities at the product and customer portfolio level.
Provide support and data for completion of capital investment models and tools
Perform other duties as assigned based on business needs.
Basic Qualifications
Bachelor's Degree in Science or equivalent experience
Minimum 5 years in Finance, demand forecasting or data analytics related Areas
Experience in a pharmaceutical company or life sciences industry
Preferred Knowledge, Skills and Abilities
Advanced Experience in SAP and SAP APO

Advanced skills utilizing Microsoft Excel, Power BI and other data analytical tools

Analytical skills, ability to attend details with accuracy, comfortable and creative in translating qualitative
information into quantitative data, skill / experience in translating complex information into digestible insights.

Computer skills - adept at Excel with advanced functions and proficient in MS Office suite.

Business Acumen, understanding of how a company makes money - costs, margin, profits, overhead,
depreciation, etc.

Understanding of industry structures, business models, competitive dynamics.

Communication skills - communication with stakeholders in convincing manner, comfortable with
disagreements and ability to use them as a source of insights.

Intellectual curiosity, investigative approach to collect data when required data is not readily available.

Desire to learn new ideas, different opinions, and innovative approaches from external and internal
sources and desire to dig deeper to get the root causes of observations.

Able to comply with the company's safety and quality policies at all times

Physical Requirements
Sedentary- exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to life, carry, push, pull, or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Other Requirements

Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read & write,
speak in front of groups, express & exchange ideas, understand direction and adhere to procedures.


Organizational skills will enable planning, prioritization & achievement of goals especially of importance for the successful
execution of related activities.


Position operates in a professional office environment. May stand or sit for extended periods of time.


Read and interpret data, information, and documents.


Must maintain the ability to work well with others in a variety of situations.


Must be able to multi-task, work under time constraints, problem solve, and prioritize.


Ability to make independent and sound judgments.


Observe and interpret situations, analyze, and solve problems.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a special need that requires accommodation in order to apply to West, please send an email to .  Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening and/or a pre-employment drug screening.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status.  If you have a disability or special need that requires accommodation, please send an email to peggy.tayloe@westpharma.com.