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Computer and Network Support Technician
BETHLEHEM, Pennsylvania | New Horizons Computer Learning Center - Allentown | ID: 168273
Overview
3864 ADLER PL STE 600 BETHLEHEM, Pennsylvania 18017-8104
get directions
Admissions Office:
610-867-4002
Online Training
Classroom Training
Distance Learning
Computer and Network Support Technician Certificate
Employment Skill Gain
Employment
Industry Recognized Certificate/Certification
Postsecondary Diploma
$6,890.00 - $6,890.00
Training(ETPL)
Description of Training Provider
Licensed by the PA Department of Education's State Board of Private Licensed Schools. Providing IT Computer training.
Program Description
The program provides and prepares students, who are new to the IT industry or are upgrading an existing skill set, with the core technical ability required to build a sustainable career in IT.
The program goal is to prepare students to function effectively as a member of an IT support team. This program is the ideal starting point for an individual interested in pursuing advanced IT certifications such as CompTIA A+ and Network+. The CompTIA certifications are the most-recognized credentials in the industry and will assure employers that you have the skills they need. Students will build skills for Microsoft Office applications, computer hardware, networking and mobile devices. These skills include the installation, maintenance, and troubleshooting of common devices such as desktops, laptops, network and wireless devices, printers, and monitors.
Training can lead to entry-level positions as a Computer Support Specialist, Call Center Support, Teleservice Operations, Customer Service Representative, Technical Support Specialist, Help Desk Technician, Network Technician, Hardware Specialist, PC Technician, and Desktop Support Technician.
Skills & Competencies
The Computer and Network Support Technician is a three-part program:
Part 1: Microsoft Office: This program is designed to provide the students with Beginning to Intermediate knowledge of Microsoft Office applications: Word, Excel, PowerPoint, and Outlook.
Part 2: CompTIA A+: CompTIA A+ is the industry standard for establishing a career in IT and the preferred qualifying credential for technical support and IT operational roles. Throughout this course, with hands on experience, students are better prepared to troubleshoot, problem solve, and better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.
Part 3: CompTIA Network+: Provides students with the fundamentals of networking by giving them hands-on training in networking skills and concepts that affect many aspects of networking. Students will cover such topics as: basic networking, protocols, network devices, TCP/IP architecture, internet addressing, routing, servers, remote connectivity, user management, network security, encryption, and firewalls, as well as troubleshooting and diagnostic tools. The Network+ course is widely accepted as the prerequisite course for Cisco CCNA and Microsoft Certifications.
Additional Information
Program Prerequisites:
High School Diploma or Its Equivalent
Program Length:
24 Hours
Job Opportunities:
151232 - Computer User Support Specialists
Course Website:
Service End Date:
07/31/2024
Availability:
Full Time, Part Time, Daytime, Online
Service Costs
Resident Full Time:
4,995.00
Resident Part Time:
4,995.00
Non-Resident Full Time:
4,995.00
Non-Resident Part Time:
4,995.00
Books (est. cost):
Other (est. cost):
1,895.00
Lab Fees(est. cost):
Performance Measures
Of those individuals who completed this course/program,
100%
earned a post-secondary credential.
100%
were employed within six months after completing training.
View Performance Measures
Performance Measures
Performance Measures: Pressing Escape key will close the window.
Reporting Period:
01/01/2021
to
12/31/2021
Row
Measures
Participants
Percentage
1
(
WIA
/
WIOA
)
Number of participants were served during the reporting period:
7
2
(
WIA
/
WIOA
)
Number of participants scheduled to complete the applicable program:
7
3
(
WIA
/
WIOA
)
Number of participants who completed the applicable program:
7
Percentage of
WIA
/
WIOA
'Completions':
100%
4
(
WIA
/
WIOA
)
Number of participants who completed the applicable program and are in unsubsidized employment in the 2nd quarter after exit based on wages:
7
Percentage of Employed
WIA
/
WIOA
Completers in 2nd Quarter:
100%
5
(
WIA
/
WIOA
)
Number of participants who completed the applicable program and are in unsubsidized employment in the 4th quarter after exit wages:
6
Percentage of Employed
WIA
/
WIOA
Completers in 4th Quarter:
86%
6
(
WIA
/
WIOA
)
Median quarterly wage of participants who have completed the applicable program and have 2nd quarter after exit wages:
9,347.00
7
(
WIA
/
WIOA
)
Number of participants who completed this program and attained a recognized Post-Secondary credential:
7
Percentage of
WIA
/
WIOA
Completers Who Attained a Credential:
100%
8
(All)
Number of individuals were served during the reporting period:
9
9
(All)
Number of individuals participating in the applicable program scheduled to complete the program:
9
10
(All)
Number of individuals who completed the program:
9
Percentage of ALL Completers:
100%
11
(All)
Number of individuals who completed the applicable program and are in unsubsidized employment in the 2nd quarter after exit wages:
9
Percentage of ALL Employed Completers in 2nd Quarter after exit:
100%
12
(All)
Number of individuals who completed the applicable program and are in unsubsidized employment in the 4th quarter after exit wages:
8
Percentage of ALL Employed Completers in 4th Quarter after exit:
89%
13
(All)
Median quarterly wage of individuals who have completed the applicable program and have 2nd quarter after exit wages:
9,347.00
14
(All)
Number of individuals who completed this program and attained a recognized Post-Secondary credential:
9
Percentage of ALL Completers Who Attained a Credential:
100%